State Farm® Insurance Agent Keith Florczyk
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
J.J. Eiden
October 5, 2026
5
out of
5
rating by J.J. Eiden
"Keith and his team continue to provide outstanding service for all of my family's insurance needs. Their responsiveness and willingness to go the "extra mile" are unmatched, not to mention the staff's friendliness and an ability to relate to our household's evolving insurance requirements. I wouldn't hesitate recommending Keith's office for anyone's insurance needs."
We responded:
"J.J., thank you for such a thoughtful review and for continuing to trust our office with your family’s insurance needs. I really appreciate your comments about our responsiveness and willingness to go the extra mile - that’s exactly the kind of service we want to provide. As your household and insurance needs change over time, we’re always happy to review things with you and make sure your coverage keeps pace. Thanks again for the recommendation and for being such a valued customer.
- Keith"
Brooklynne Matos
October 2, 2026
5
out of
5
rating by Brooklynne Matos
"Keith and his team really helped me out in adding a vehicle same day we needed it. He made sure we got the best deal with the bundle and I really appreciated the quick, efficient work they did."
We responded:
"Brooklynn, thank you for the great review! I’m glad we were able to transfer your policy from your previous state to Virginia and add your new vehicle the same day while you were at the dealership. We do our best to make the process quick and easy. I also appreciate you mentioning the bundle savings - we always want to make sure your coverage and available discounts are working together as well as they can. Thanks again for choosing our office.
- Keith"
Tommy L
October 2, 2026
5
out of
5
rating by Tommy L
"Always pleasant to work with. Got through a change in insurance quickly and easily."
We responded:
"Tommy, thank you for the 5-star review! I’m glad we were able to take care of the change quickly and make the process easy for you. We really appreciate your business and the opportunity to help.
- Keith"
Krista Barnes
September 30, 2026
5
out of
5
rating by Krista Barnes
"We recently transferred our home and auto insurance to Keith Florczyk. Keith met with us, took the time to understand our needs, and provided better coverage and rates! We appreciate his expertise and continued communications to ensure we have the best coverage and discounts available to our family."
We responded:
"Krista, thank you for the kind review. It’s been great knowing you and your family over the years, and I really appreciate the opportunity to now help with your insurance as well. When you transferred your policies to our office, I was glad we could take a fresh look at everything, make a few coverage adjustments and corrections, and identify some additional discounts along the way. Thank you for trusting me and our team to help make sure everything is set up the way it should be going forward.
- Keith"
Dave Barnes
September 30, 2026
5
out of
5
rating by Dave Barnes
"Keith and team were fabulous in helping us understand and update our policies and make sure we had the kids covered correctly. And tips on where to save a few $$$."
We responded:
"Dave, thank you for the great review. I really working with you and Krista and taking the time to go through everything together. Making sure the kids were properly covered was obviously important, and finding some opportunities to save money along the way made it even better. We really appreciate you trusting our team with your family’s insurance.
- Keith"
sLEvin Kelevra
September 30, 2026
5
out of
5
rating by sLEvin Kelevra
"I have worked with Keith, Steven and Kim for so long, we are practically family! They're responsive, committed and empathic to the customer whenever I have interacted with them."
We responded:
"Thank you so much for this review. After working together for so many years, hearing that you think of us as practically family means a great deal to me, Steven and Kim. We’ve always believed that being responsive, listening and being there when our customers need us is what a local insurance agency should be about. We truly appreciate the trust you’ve placed in our team over the years.
- Keith"
Lance Windish
September 30, 2026
5
out of
5
rating by Lance Windish
"I've been with Keith Florczyk's State Farm Insurance team for over 10+ years now and carry all my coverages with. Keith and especially Steven, have been nothing short of phenomenal in delivering an exceptional experience with making sure me and my family are protected. Insurance can be a very confusing process to navigate. I've had many questions, concerns and changing needs over the years. I have never thought twice about reaching out to this trusted group to help solve any needs we've had. Steven has been my go to agent for many years and is quick to respond and always does a great job educating, navigating and providing you with the best offers possible. Truly a top-notch insurance group that I would highly recommend using if you are in need."
We responded:
"Lance, thank you for such a thoughtful review and, even more importantly, for trusting our team with your family’s insurance for more than 10 years. Your needs naturally change over time, and making sure you understand your options and feel confident in your coverage is exactly what we want our office to provide. I know Steven will especially appreciate the recognition - he takes a lot of pride in being responsive and making insurance easier to navigate. We truly appreciate your continued trust in all of us.
- Keith"
Mary Walker
September 28, 2026
5
out of
5
rating by Mary Walker
"Excellent customer service from Steven. He reassured me about the email I’d received from State Farm concerning dividends about to be distributed to all State Farm clients. Steven explained the contents of the email and advised how I should proceed. Thank you Steven for your prompt response to my telephone call to your office.
Just as an aside, I have had State Farm as my insurer since 1982 when the office was located in Sterling. I have always had outstanding service on my household and auto claims. They are the best!"
We responded:
"Mary, thank you for taking the time to share this. I’m glad Steven was able to quickly answer your questions and give you some reassurance about the email you received. I know he’ll appreciate the recognition. And after being with State Farm since 1982, your comments about the service you’ve received over the years mean a great deal to us. We truly appreciate your continued trust in our office.
- Keith"
Murali Krishnamurthy
September 14, 2026
5
out of
5
rating by Murali Krishnamurthy
"I must say without hesitation that the Support you get from Steven and the agency is unparalleled. We would recommend this State Farm agent anytime! Thanks!"
We responded:
"Murali, Thank you for letting everyone know about your great experience with my staff. We appreciate that you took the time to leave us a review, and we look forward to taking care of all of your insurance needs. Thanks, Keith"
L LeBosquet
August 28, 2026
5
out of
5
rating by L LeBosquet
"My experience with Keith Florczyk (I believe it has now been almost 20 years.) and his assistant, Stephen Grimm, has indeed been exceptional. They have never failed to be "at my service" whenever needed for whatever reason, be it related to my Auto or Renter's coverage. I remain very grateful for their assistance throughout the years."
We responded:
"Elaine, Thank you so much for taking the time to let us know how much you appreciate our service over the years. We hope to be of service for many more. Thanks, Keith"
Abhishek Sharma
June 18, 2026
5
out of
5
rating by Abhishek Sharma
"Steven is great to work with. He’s very thorough and knowledgeable. Would highly recommend him to all my friends for their insurance needs."
We responded:
"Thank you for taking the time to remark on your experience with my office, and specifically Steven. He is our commercial expert, and does a great job. Appreciate your business. Keith"
Ronald McGrath
May 27, 2026
5
out of
5
rating by Ronald McGrath
"Steven Grimm was amazing! Extremely knowledgeable, kind, and patient — he walked me through everything and actually saved me money in the process. I never felt rushed or pressured, and left feeling truly appreciated as a customer. I highly recommend him for any of your insurance needs!"
We responded:
"Ronald, We appreciate you taking the time to leave us a review. We strive to provide all of our customers with personalized service. Steven is one of the best. We look forward to working with you and appreciate your business. Keith"
Stacie Rinker
March 24, 2026
5
out of
5
rating by Stacie Rinker
"Excellent experience with State Farm. The coverage options are strong, customer service has been consistently helpful and responsive, and the entire process has been smooth from start to finish. Kim was especially excellent to work with - knowledgeable, responsive, and made everything easy. I'm looking forward to being a satisfied client for years to come."
We responded:
"Stacie, we appreciate you taking the time to leave us such a thoughtful review. So glad to hear about your positive experience with Kim. Look forward to taking care of your insurance needs for many years. Thanks, Keith"
Chase Rosier
March 23, 2026
5
out of
5
rating by Chase Rosier
"Very good customer service. Keith explained things I didn’t understand without making me feel lesser-than"
We responded:
"Chase, Thank you for taking the time to leave us a review. So glad we could be helpful. Keith"
Chris
March 2, 2026
5
out of
5
rating by Chris
"Great company to work with! Thanks for your help!"
We responded:
"Thanks so much for the Kind words Chris. We will keep you in Mind if someone needs a new Toyota out in Staunton."
Jorge Fernandez
January 22, 2026
5
out of
5
rating by Jorge Fernandez
"Keith and his team they are great and very profesional awesome customer service, I’m very happy with them."
We responded:
"Jorge, Thanks so much for taking the time to leave remarks about your experience with my team! We are always here to help. Keith"
Vamsikrishna Naidu
January 22, 2026
5
out of
5
rating by Vamsikrishna Naidu
"Keith and Steven are immensly helpful and knowledgeble. It is great expreience working with them at statefarm."
We responded:
"Thank you for the endorsement Vamsi! Appreciate you taking the time to let everyone know about your experience. We are here to help with all of your insurance related needs. Keith"
Charan Bochker
December 30, 2025
5
out of
5
rating by Charan Bochker
"I moved from diff state to here, Steven able to transfer (setup) my Auto and Renter insurance with in few minutes. Thank you."
We responded:
"Charan, Welcome to the area! We appreciate you for taking the time to comment about your pleasant experience. Thank you for choosing our office to assist you with your insurance and transfer. Keith"
Michael Alvarez
December 2, 2025
5
out of
5
rating by Michael Alvarez
"Kimberly and Steven were extremely helpful in setting up both Car and Renter's insurance. Fantastic customer service along with quick turnaround on requests!"
We responded:
"Michael, Thanks for letting everyone know about your great experience. As you mentioned, my rockstar team [Kim & Steven] do their best to provide outstanding service to all of our customers. Thank you for letting us take care of your current insurance needs, and we hope to be of service to you for many years. Welcome to the family. Keith"
Danielle Bischoff
December 2, 2025
5
out of
5
rating by Danielle Bischoff
"Working with Keith and his team has been so valuable. Not only for our home and car, but also for a new small business where we needed liability insurance fast before an event. They have such great customer service, are super friendly, and really care about what's best for our specific situation. We needed to add our daughter when she got her license and they provided great advice for how we could lower the cost to add her. So thankful for their advice on all the different insurance needs we have!"
We responded:
"Danielle, we really appreciate you taking the time to leave us such a great review. So glad we were able to help you and your son out for his little business. We hope we can help you and your family for many years to come. We are here if you need us. Keith"
Suaad Saleh
November 6, 2025
5
out of
5
rating by Suaad Saleh
"Thank you for helping me for everything.And it was very good customer service💝 and thank you kim for help me"
We responded:
"Suaad, glad Kim was able to help you with your insurance claim. We appreciate the nice remarks. Keith "
Joanne Blake
November 5, 2025
5
out of
5
rating by Joanne Blake
"We have been with State Farm for many years. We recently moved and needed to change our insurance to VA.
Steven Grimm was wonderful and very knowlegable. He made this process very easy for us.
I would highly recommend this State Farm Insurance!"
We responded:
"Joanne, So happy you were pleased with how Steven assisted you with your transfer. He has been doing it a very long time and makes it seem easy. We appreciate the time you took to leave us a review, and we look forward to helping you with all of your insurance needs. Keith"
Debby gibson
October 31, 2025
5
out of
5
rating by Debby gibson
"We have had Keith and his wonderful staff for many many years. We highly recommend them . Kim is very professional and very helpful in our insurance process. She is awesome!!"
We responded:
"Debby, We're honored by your positive feedback. Kim is definitely an asset to our team and our customers. We look forward to continuing to provide you with great service. If there is anything else we can do for you, just let us know. Keith"
Nicole Coreas
October 30, 2025
5
out of
5
rating by Nicole Coreas
"Amazing person , beautiful office helped out my father with finding the best prices for us super thankful!"
We responded:
"Nicole, Thank you for your 5-star review. My Team and I are happy to be your good neighbor State Farm Agency. We look forward to helping you with all of your insurance needs. Keith"
Eva Johansson
October 29, 2025
5
out of
5
rating by Eva Johansson
"Quick and great explanation of services
for my condo insurance. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"